While you are a patient at HSHS St. Joseph's Hospital, your primary focus should be your health. We realize you may also be concerned about the financial aspects of your treatment or hospitalization.
We suggest you contact your insurance carrier to confirm the type of coverage your policy provides. Many insurance companies or HMOs require notification from the patient, family member or physician before admission. If required by your insurance company, please comply, as your benefits may be reduced or may not be paid by your insurance company.
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After the physician has completed the medical record of your visit and there has been sufficient time to process your account, we will submit your bill to your insurance company.
Please bring your insurance card and other insurance papers to the hospital for review. Your insurance company will probably pay all or some of your bill. The remaining balance is your responsibility.
Medicare Claims— The Hospital will submit your bill to Medicare for you. Charges not covered by Medicare will become your personal responsibility; examples of these are deductibles, co-insurance, take-home medications and private room charges. The Hospital will also submit your bill for supplemental insurance if applicable.
Medical Assistance Claims— For the hospital to bill Medical Assistance, you must present your current identification card, along with the proper billing information. State regulations determine which procedures require prior approval. These requirements must be complete before the Medical Assistance program will pay your claim. Therefore, except in emergency situations, prior approval must be obtained before admission to the hospital.
Worker's Compensation— Your worker's compensation claim will be filed after we have verified that payment will be made through your employer.
Accidents and Injuries— Medical expenses incurred as a result of a motor vehicle accident or a public liability are your personal responsibility. We will not become involved in disputes arising from these claims. We will, however, assist you with filing your claim.
If you do not have health insurance, HSHS St. Joseph's Hospital will apply uniformly a discount to all uninsured patient's accounts prior to billing. If you do not have health insurance, HSHS St. Joseph's Hospital will apply uniformly a discount to all uninsured patient's accounts prior to billing. Some patients may apply for additional discount based on their family size and income. Additional information will be discussed with you during the registration process.
Download the uninsured discount form.
Hospital bills are to be paid in full within 30 days from receipt of statement.
HSHS St. Joseph's Hospital has several financial options to assist patients in meeting their obligations.
You can pay with cash, check, VISA, MasterCard, or Discover. You can also pay online. Monthly payment plans are also available. Contact Patient Financial Services to discuss your options at (715) 717-7444.