Discharge,
Insurance
and Billing

While you are a patient at HSHS St. Joseph's Hospital, your primary focus should be your health. We realize you may also be concerned about the financial aspects of your treatment or hospitalization.

Pricing Information

HSHS St. Joseph’s Hospital is committed to providing our patients with useful information that will assist them in making informed health care decisions. View pricing for our services at wipricepoint.org. Prices listed are what are billed to insurance companies, Medicare, and Medicaid. Uninsured patients can apply for financial assistance through HSHS St. Joseph’s Hospital Charity Care program.

For questions on specific charges, discounts offered, and financial assistance available, please contact our Patient Financial Services department at (715) 717-4141 or toll-free at 1 (888) 445-4554, ext. 4141.

Insurance Information

We suggest you contact your insurance carrier to confirm the type of coverage your policy provides. Many insurance companies or HMOs require notification from the patient, family member or physician before admission. If required by your insurance company, please comply, as your benefits may be reduced or may not be paid by your insurance company.

View Billing & Financial Assistance FAQs.

After the physician has completed the medical record of your visit and there has been sufficient time to process your account, we will submit your bill to your insurance company. Please bring your insurance card and other insurance papers to the hospital for review. Your insurance company will probably pay all or some of your bill. The remaining balance is your responsibility.

Medicare Claims— The Hospital will submit your bill to Medicare for you. Charges not covered by Medicare will become your personal responsibility; examples of these are deductibles, co-insurance, take-home medications and private room charges. The Hospital will also submit your bill for supplemental insurance if applicable.

Medical Assistance Claims— For the hospital to bill Medical Assistance, you must present your current identification card, along with the proper billing information. State regulations determine which procedures require prior approval. These requirements must be complete before the Medical Assistance program will pay your claim. Therefore, except in emergency situations, prior approval must be obtained before admission to the hospital.

Worker's Compensation— Your worker's compensation claim will be filed after we have verified that payment will be made through your employer.

Accidents and Injuries— Medical expenses incurred as a result of a motor vehicle accident or a public liability are your personal responsibility. We will not become involved in disputes arising from these claims. We will, however, assist you with filing your claim.

If you do not have health insurance, HSHS St. Joseph's Hospital will apply uniformly a discount to all uninsured patient's accounts prior to billing. If you do not have health insurance, HSHS St. Joseph's Hospital will apply uniformly a discount to all uninsured patient's accounts prior to billing. Some patients may apply for additional discount based on their family size and income. Additional information will be discussed with you during the registration process.
Download the uninsured discount form.

Hospital bills are to be paid in full within 30 days from receipt of statement.

HSHS St. Joseph's Hospital has several financial options to assist patients in meeting their obligations. You can pay with cash, check, VISA, MasterCard, or Discover. You can also pay online. Monthly payment plans are also available. Contact Patient Financial Services to discuss your options at (715) 717-7444.

 

FINANCIAL ASSISTANCE

HSHS St. Joseph's Hospital is guided by the mission of the Hospital Sisters of the Third Order of St. Francis to provide for the health care needs of all people, at all times, regardless of their ability to pay.

If you do not have insurance or if you anticipate difficulty paying your account, contact the Patient Financial Services upon admission, during your stay, or at the time of discharge to make payment arrangements.

A payment plan can be set up to help you pay your charges. If you do not pay your financial obligation or fail to contact Patient Financial Services a collection agency will contact you. If you cannot comply with the agreed upon financial arrangement, it is your responsibility to contact Patient Financial Services at (715) 717-7444.

CHARITY CARE

Charity Care offers assistance to all who qualify. The Hospital Credit Counselors assist patients in exploring all options for financial assistance. Learn more.

FOR MORE
INFORMATION

View Billing & Financial
Assistance FAQs.

Learn more about your bill.

Download the uninsured
discount form.

Patient Financial Services

8 AM - 4:30 PM, Monday - Friday
Call (715) 717-7444

Send an email.