Quality &
Patient Safety
At St. Joseph's Hospital, we're committed to providing quality individual care through medical expertise and current technology. We've upgraded surgical suites, added advanced imaging systems and continue to recruit additional doctors.
Our success is based on four strategic principles:
- Quality Colleagues, Medical Staff, and Volunteers
- Quality Experience for Patients and Their Families
- Quality Clinical Outcomes for Our Patients and Community
- Quality Business and Management Practices
We believe in public reporting of performance measures so you can be an informed healthcare consumer. Our quality reports can be found on the following sites:
- CheckPoint— Quality reports on Wisconsin hospitals
- Hospital Compare— Department of Health and Human Services
database on hospital quality information
- PricePoint— Inpatient and outpatient cost reports on Wisconsin hospitals
- Quality Check— The Joint Commission's database on hospital quality
St. Joseph's Hospital also participates in the following healthcare quality and service initiatives:
- The Quality Indicator Project/Association of Maryland Hospitals
and Health Systems
- Press Ganey Patient Satisfaction Survey
- MetaStar (WI Peer Review Organization)
- Management Science Associates: Colleague Satisfaction
- Leapfrog
- Hospital Quality Alliance
- National Database of Nursing Quality Indicators
- Home Health Compare, Home Health Quality Improvement, and
Home Health Quality Monitoring
- Intellimed
- eFACT (Electronic Facility and Activity Center Tracking)
- College of Healthcare Information Management Executives Budget
and Staffing Trend Analysis Database
- Hospital Sisters Health System Metrics
- Hospital Consumer Assessment of Healthcare Providers and Systems
- National Hospice and Palliative Care Organization
The Joint Commission Public Notice
The Joint Commission can, at any point in time, survey St. Joseph's Hospital.
The purpose of the survey is to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which accreditation should be awarded the organization.
The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a Public Information Interview with The Joint Commission's field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for a Public Information Interview must be made in writing and should be sent to The Joint Commission. The request must also indicate the nature of the information to be provided at the interview.
The Joint Commission will acknowledge such requests in writing or by telephone and will inform the organization of the request for any interview.
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Call 800-994-6610, fax 630-792-5636, or email complaint@jointcommission.org
Patient Privacy— St. Joseph's Hospital is committed to protecting the healthcare information of its patients pursuant to the Federal Guidelines outlined in the Health Insurance Portability and Accountability Act (HIPAA).
View our Notice About Privacy Practices.
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